Thank you for shopping at The Perfect Prepper. If you are not entirely satisfied with your purchase, we’re here to help.
Please contact us first so we may try to resolve any problem you may have before requesting a return or refund.
Problem with your order?
The Perfect Prepper will do everything we can to assure that you are happy with your order or item.
You have 10 calendar days from the date you received your order to contact us if there is a problem with your order or item.
To be eligible for a return, your order or item must be in the same condition that you received it and must either be incorrect, damaged or not working.
Your item must be in or with the original packaging.
Your item needs to have the receipt or proof of purchase.
The Perfect Prepper reserves the right to discern if a return, replacement or refund is warranted.
Returns, Refunds and Replacements
Once we receive your return item or order, we will inspect it and notify you that we have received it. We will immediately notify you on the status of your refund, return or replacement after inspecting the item or order.
If your request is approved, we will replace the item(s) or process a refund.
Refunds are by check or directly to your method of payment if possible (refund time may vary depending on your card issuers policy).
Shipping instructions will be provided upon issuance of a return authorization:
The Perfect Prepper will ship replacement items to you free of charge. Customer pays shipping cost to return items to TPP. Original shipping costs are nonrefundable.
If you have any questions on how to return your item to us, contact us.